A full-service operation, run with hospitality standards.
We treat your home like a boutique hotel — and your bookings like a premium product. Here's exactly what's included.
Listing & styling
Your listing competes with thousands. We build it like a brand, not a database entry.
- Editorial photography by hospitality-trained photographers
- Copywriting that ranks and converts (Airbnb, Vrbo, Booking, direct)
- Merchandising: amenity styling, welcome bar, signature scent
- Multi-platform setup and channel-manager sync
- Refresh shoots every 18 months
Dynamic pricing
Daily rate decisions driven by demand signals, comp inventory, and seasonality — not a static spreadsheet.
- PriceLabs-powered daily optimization
- Event-aware adjustments (Coachella, awards season, conventions)
- Min-stay rules tuned to occupancy + ADR sweet spot
- Channel-specific pricing and last-minute discounts
- Quarterly strategy reviews with the owner
24/7 guest care
Vetted guests. White-glove communication. A real human on call in your time zone.
- ID + booking screening on every reservation
- Multilingual support (EN, ES, FR, ZH)
- Pre-arrival concierge: groceries, transport, experiences
- <15 min average response time, day or night
- Damage handling and dispute management end-to-end
Hotel-grade cleaning
We run turnovers like a hotel — not like a side hustle.
- Trained, W2 turnover teams (not gig workers)
- Hospitality linens laundered off-site
- 78-point QA checklist after every turn
- Restocking of consumables included
- Mid-stay refreshes for 7+ night bookings
Maintenance & vendors
Trusted handymen, pool techs, and landscapers handle issues before guests notice.
- Pre-vetted vendor network across LA
- Quarterly preventive home inspections
- Same-day response for urgent issues
- Transparent invoicing — no hidden markups
- Owner-approval workflow for repairs over $500
Compliance & reporting
STR permits, TOT filings, insurance — handled. Plus monthly statements you'll actually read.
- LA STR registration and renewal management
- Monthly TOT (Transient Occupancy Tax) filings
- Short-term rental insurance included
- Owner portal: live calendar, revenue, statements
- 1099 + year-end tax package
Best-in-class tools, integrated for you.
Live in two weeks. No chaos.
Discovery call
30 min to understand your home, calendar, and revenue goals.
Walkthrough & contract
On-site visit, inventory audit, transparent management agreement.
Styling & photography
Amenity setup, signature touches, editorial photoshoot.
Listing build & launch
Multi-platform listings live with optimized pricing.
Optimization
Weekly review of bookings, rates, reviews — adjusted continuously.
A clear, honest comparison.
Good questions.
What's your fee?+
Transparent percentage of revenue. Owners keep 80% of gross bookings.
Where do you operate?+
Across greater Los Angeles — Westside, Hollywood Hills, Beverly Hills, Pasadena, South Bay, and Malibu.
Do I lose control of my calendar?+
Never. Block personal stays anytime through your owner portal — no notice required.
How long does onboarding take?+
Typically 25–35 days from contract to going live, including photography and pricing setup.
What happens if a guest damages something?+
We file with our policy and handle the entire claim end-to-end. You're notified, not bothered.
Can I use my own cleaning team?+
We strongly recommend ours for QA consistency, but yes — we can integrate trusted vendors you already use.
What platforms do you list on?+
Airbnb, Vrbo, Booking.com, and your own direct-booking page. All synced through Guesty to prevent double bookings.
How do I get paid?+
Monthly direct deposit by the 5th, with a clear 1-page statement and a year-end tax package.